Corporate Values

Services

Core values

  • We offer a bespoke personalised service to all clients.
  • We treat you fairly, it makes good business sense and it is a regulatory requirement.
  • Our staff are trained and selected based on their competence and their attitude to customer service.
  • If you have a complaint, we will answer it promptly and consider the situation with impartiality.
  • We do not use jargon or if unavoidable, we are happy to explain.
  • All clients have access to the same liquidity pool without orders being aggregated, irrespective of their Account Type.
  • We continually strive to improve our offering.
  • In seeking out the best technology and the safest counterparties with which to construct our business, our aim is to benefit you in your trading.
  • We want you to succeed!